Guarantee

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At Carpet Keepers, we keep our promises:
Your satisfaction is guaranteed 100%

 

Our goal is to surpass your expectations every single time. We take pride in using our training and our PureScience™ system to achieve the most thorough cleaning possible. That’s why every carpet, rug, or upholstery cleaning job we do at your home or business comes with our promise that we will:

 

  • Provide the option of a free estimate
  • Honestly assess what we can and can’t do with stains, wear and odors (that said, we can do far more than most other cleaning services)
  • Send polite, experienced and well-trained teams who arrive punctually and respect your home or business—and your time
  • Use extra-care protections for walls and wood floors while we work
  • Apply our PureScience™ deeper cleaning system to do an exceptionally thorough job that cleans and restores the freshness of flooring and fabrics and the health of your indoor environment
  • Follow up 2 days after the cleaning to make sure no stains, soil or odors have reappeared
  • Respond to any concerns and return at no charge and take proper measures to meet your expectations
  • Offer a full refund if you are still unsatisfied

 

Carpet Keepers is committed to excellence in carpet, upholstery and area rug cleaning.  Our commitment to serving our clients with great service is the basis for our continued growth in the Leesburg and Loudoun County community. To learn more about our eco-friendly deep cleaning and restoration services contact us by phone or form.